The Walnuts Shopping Centre are planning to reopen fully to
visitors and shoppers from Monday 15th June in accordance with current
This means we will be adopting a ONE WAY SYSTEM around the
centre when entering from either end of the enclosed mall.
From the outdoor end by Roman we would ask you enter ON THE
LEFT and follow the floor signage around the centre.
Our doors will be set to
Entry on the left only and Exit on the right only. Please respect this change
as it is for your safety and benefit.
At the opposite end of the mall entering from the High
Street/Peacocks entrance you will enter on the Right and leave by the left.
A yellow line will run the length of the malls to demarcate a
“central reservation”. Please only cross this area to access a store on the
opposite side of the mall if it is clear of other pedestrians keeping social
distancing rules in place.
Individual stores will have their own
queuing arrangements in place. This is because they are limited to the number
of customers allowed inside at any one time, in line with the Government
Guidelines. Please follow the queuing strategy they have in place for you.
The lifts will be working but please do NOT SHARE with any
other passenger who is not part of your family group. If you have mobility
issues or have children in prams then we hope other shoppers will give you
priority and use the stairs instead.
Hand sanistiser stations will be available in the centre if
you do not have your own.
Face Masks must be worn when inside the shopping centre and
stores, unless you have a genuine medical condition that prevents you from
Our WC’s will be open but with reduced facilities and the Baby change and disabled facilities Will also be open. We have implemented an
extensive and through cleaning programme to maintain the highest levels of
cleanliness and safety for all. Please use the facilities respectfully and help
us to maintain a pleasant environment for all visitors.
The central seating area will be closed. We are reviewing this as more advice is released.
All of the measures we have outlined are required of us by
the Government and having complied we have been issued with the appropriate
Business Risk Assessment certificate.
Individual stores within the shopping centre will be doing
their utmost to follow the same guidelines and are keen to welcome you back.
Please remember if you feel unwell, with a high temperature,
cough or any other symptoms please DO NOT ENTER but instead go home and call
NHS 111 for advice. You can prevent the spread of the infection by being
considerate and taking measures to self isolate, until diagnosed with Covid19
or given the all clear.
Finally we look forward to seeing you again – it’ll be
different for a while longer but we will get through this if we keep smiling!